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     North American E-Newsletter Edition                                                                                                             November

IFS World Newsletter - North American Edition


Study Reveals 90% of Users Affected by ERP M&A’s Have Concerns

The majority of enterprise Resource Planning (ERP) users have been directly affected by heavy merger and acquisition activity in recent years, causing concerns for the ongoing desirability and stability of these products, a study released by ERP vendor IFS North America reveals.

The study is based on a survey of more than 200 manufacturing and other executives, and the data was analyzed by Cindy Jutras of analyst firm Mint Jutras, Boston. The data indicates that the majority of respondents, 54 percent, say they are running ERP or other enterprise software from a software vendor that has been recently acquired. Among respondents with companies running products affected by M&A activity, 90 percent indicated that they had concerns over negative effects their business could realize of the products they were running. Concerns that the enterprise software product their company is running could be discontinued by the vendor that acquired it, or the new owner may not continue to invest in the enterprise software product going forward, were the most frequently reported concerns. 

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Most of these respondents – 31 percent – said they report they were already running their enterprise software when their software vendor was acquired, while 23 percent had selected an enterprise software product after the vendor had been subject to M&A activity. Acquired products were not necessarily viewed unfavorably by respondents as a whole, in part because when a small or struggling software vendor is acquired by a larger one, it may be viewed as a way for the vendor’s products to continue into the future. In some cases, when a vendor acquires enterprise software products that are complementary or can extend their current offering, customers may actually benefit.

"We found this study interesting as it reinforces IFS’s global acquisition strategy, as well as our devotion to a single enterprise software product with a solid roadmap for future development. Our strategy has been to offer a single product that is our only focus for research and development efforts.

Our customers can feel secure that there are no other application platforms that might cause us to divert resources that would otherwise be used to evolve IFS Applications to meet their future needs. Our recent and planned acquisitions are focused and complementary to IFS Applications, allowing us to better serve our existing customers and broaden our capabilities and markets. This makes us a stronger and more attractive vendor to do business with."

~ Cindy Jaudon, President and CEO, IFS North America

A complimentary copy of the study, How M&A Activity Affects ERP Users, can be downloaded from http://download.ifsworld.com/Studies.

 
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IFS Applications Found “Dominant” in EAM Functionality by TEC 

IFS Applications 7.5Download TEC's Free Report Today!

IFS Applications has been ranked in the dominant zone for enterprise asset management (EAM) and computerized maintenance management systems (CMMS) by third-party analyst group Technology Evaluation Centers (TEC).

According to the report:

All functional modules of IFS Applications are located in the Dominant Zone. IFS Applications’ strength is due to its smartly designed and well balanced software and high support level in all eight modules, compared with other offerings in the industry —an essential need for businesses of medium or larger size that manage assets that are not only critical to their daily operations, but also require specific and regular maintenance for uptime for their revenue-producing activities.”

While Technology Evaluation Centers’ report characterizes IFS Applications as dominant in terms of EAM functionality, other analysts have also identified IFS as a leader in market share for EAM. ARC Advisory Group recently listed IFS as one of the top three leading EAM vendors globally, as well as number one in the aerospace and defense industry, number two in the oil and gas industry and number three in power generation.

“It is good to see the analyst community recognizing our strengths in software used to manage complex assets like physical plants, aircraft and capital equipment,” IFS North America President and CEO Cindy Jaudon said. “IFS Applications got its start as a maintenance solution for the nuclear power industry before growing into a leading enterprise resource planning (ERP) and enterprise asset management (EAM) solution provider for a number of industries. Retaining our leadership role and meeting the needs of asset-intensive companies will continue to be a priority for us.”

IFS Applications Dominant in EAM

Download the entire report to see how other IFS Applications modules stack up against the average of other solutions on the market!

 
Get the Free Report Today!

Download Free TEC EAM Report

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Free White Paper: Customer Perspective on How to Assure ERP Success

An IFS Customer Gives Advice on Taking Ownership of Your ERP ProjectDownload White Paper

IFS customer MagnaFlow Performance Exhaust, a part of CarSound, took eight months to implement IFS Applications. "During that time we refined our new business processes – and then we went live," said Carsound CFO Steve Ragow. "The go-live was a success, and that I think was due to our very strong up-front review of our business processes.

Ragow's Three Key Ideas on ERP Success:

1. The mandate has to come from the top. Senior management must drive the enterprise application vendor and selection process.

2. Learn the product inside and out, backwards and forwards. Too many companies miss out on the real benefits of their enterprise software because they do not know how to operate the tool beyond the bare minimum required by the day-to-day activities of line managers.

3. Absorb what you can and then move on. Implementing an enterprise application in phases to meet your needs in priority order is a smart thing to do.

Continue reading this white paper to learn more today!

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White Paper

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Podcast: IFS Study Says ERP Vendor Consolidation has Affected the Majority

In this month’s episode of the IFS Radio Network podcast series, discussion of a study rIFS Radio Network - Listen to Podcast!eleased this month by IFS North America that reveals the majority of enterprise Resource Planning (ERP) users have been directly affected by the heavy merger and acquisition activity among ERP vendors. According to Analyst Cindy Jutras of Mint Jutras, this is causing concerns for the ongoing desirability and stability of ERP products these respondents are using to run their business.

The study, mentioned in the first article found above, is based on a survey of more than 200 manufacturing and other executives, and the data was analyzed by Jutras. A majority - 54 percent - of respondents say they are running ERP or other enterprise software from a software vendor that has been recently acquired. Among respondents running products affected by M&A activity, 90 percent indicated that they had concerns over negative effects their business could realize due to the products they were running. Concerns that the enterprise software product their company is running could be discontinued by the vendor that acquired it, or the new owner may not continue to invest in the enterprise software product going forward, were the most frequently reported concerns.

"People run products and have loyalty to a product – in fact loyalty to a product is more likely to occur than loyalty to the company that owns or develops the product. So the number one concern is that the product may be discontinued, forcing them to switch products. So if they chose that (ERP product) specifically because they thought it was the best one to run their company, then they are not going to take it lightly having to switch to another product. And then the next highest concern – and I am not surprised by this at all – is that they are worried that the product they are running won’t be enhanced. Many times companies will say ‘we’re not going to sunset your product.’ But what they don’t say is ‘we’re not going to do anything to that product except to fix bugs or do any type of regulatory fixes."

~ Cindy Jutras, Analyst, Mint Jutras

Hear Podcast          Hear News                 Questions?
 

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Missed Selecting ERP for Power Generation Webcast? Download it Today!

PennEnergy LogoWhat industry and macroeconomic trends will affect the type of enterprise software your power generation needs in the year to come? What are the specific characteristics and capabilities you will need to look for in selecting enterprise software like enterprise resource planning (ERP) and enterprise asset management (EAM)?

Two experts share insights that will be invaluable to anyone contemplating an investment in enterprise software in the energy sector. Jill Feblowitz, Vice President for Utilities and Oil and Gas for IDC shares remarks driven by IDC research. Patrick Zirnhelt, Director of Sales for Asset Intensive Industry for IFS North America, shares observations gathered through intimate involvement in enterprise software projects.

Download last month's webcast free today!
 

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Download Selecting ERP for
Power Generation Webcast

 

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Welcome New Oil & Gas Services Customer - MicroSeismic, IncMore IFS News

MicroSeismic, Inc., a Houston, Texas-based geophysical services company serving the oil and gas industry, has selected IFS Applications as its enterprise resource planning (ERP) system of record.

MicroSeismic deploys people, proprietary technology and equipment to monitor subsurface conditions during hydraulic fracturing processes to help oil and gas well operators to stay in zone in order to maximize recovery and maximize estimated ultimate recovery (EUR) by helping operators have a better understanding of their fracture programs.

Microseismic has licensed a broad suite of IFS Applications functionality including IFS Business Performance, IFS Service Management, IFS Project Management, IFS Document Management, IFS Supply Chain, and IFS Sales & Marketing.

According to MicroSeismic CFO, Ronald Mogel, the company has been experiencing rapid growth that caused it to outstrip the capabilities of its existing business information technology infrastructure. Microseismic retained an outside selection consultant to evaluate a number of ERP products for overall functional fit.

“The comprehensive, integrated approach we saw in IFS Applications was very attractive, and this was enhanced by the fact that IFS would be handling the implementation,” Mogel said. “Additionally, the fact that IFS Document Management has the ability to keep our documents within the IFS Applications database seemed fairly unique and potentially less problematic than purchasing and integrating a third party document management product. Finally, the IFS implementation program seemed to be the most scalable, allowing a multi-phased implementation and multiple successful go-lives at smaller intervals. This ability to manage change incrementally is exactly what we need due to very limited staff at our company.”

“With its project-based business model, MicroSeismic is exactly the type of oil and gas services company that really ought to be implementing IFS Applications,” IFS North America Director for Energy and Asset Management Patrick Zirnhelt said. “They have proprietary technology and skilled people deployed in the field in a distributed environment. The ability to sustain those people and assets in an optimal way requires an integrated enterprise application designed for oil and gas services and dynamic business.”

"We anticipate that IFS Applications will assist us by providing reliable, timely business information that will enable us to focus resources where we can deliver the greatest result to our clients and our shareholders."

~ MicroSeismic CFO Ronald Mogel

 

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Events: Meet IFS This Winter

Upcoming Events

POWER-GEN International 2011
December 13-15, 2011 in Las Vegas, Nevada
V
isit IFS at Booth #5635
Stop by for your chance to win an iPad2!

POWER-GEN International 2011Recently celebrating 20 years of serving the power industry, POWER-GEN International is the industry leader in providing comprehensive coverage of trends, technologies and issues facing the generation sector. As the need to operate more efficiently and cost-effectively becomes increasingly important, no other event bridges challenges with solutions like POWER-GEN International. Each year, more than 1,200 companies from all sectors of the industry exhibit, with more than 18,000 attendees. Register today!

APICS Innovation ConferenceAPICS Innovation Conference
February 3, 2012 in Ontario, Canada

IFS is excited to be a part of the APICS Innovation Conference. Technology, globalization and environmental issues constantly reshape the business environment. APICS is your guide to best practices. Ontario Grand Valley, award-winning regional chapter of the APICS family, invites you to be a part of our second annual regional conference!


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Free Web-Based Tool Simplifies CMMS/EAM Evaluation Process
Free Eval Tool!

Are you looking for a CMMS or EAM solution but don't know where to begin? Try the Plant Services CMMS/EAM Software Review tool, an industry-unique, web-based tool that simplifies the software evaluation process. David Berger, principal of Western Management Consultants and a well-known authority on CMMS and EAM, has teamed up with Paul Studebaker, Editor-in-Chief of Plant Services magazine, to create this sophisticated comparison tool.

  Compare with 3 levels of complexity & up to 360 distinct data points.

  Weight software attributes that are most critical to you business.

  View objective side-by-side comparison of multiple solutions at once.
 

No other web-based program offers superior analytical capabilities than this CMMS evaluation program. Try it now and save valuable time!

Free Eval Tool!

Free Eval Tool

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Meet the IFS Team

Each month the IFS customer newsletter will feature an IFS employee.

This month's spotlight is on:

Kevin Curtis - Training Coordinator


"I have been working for IFS for 18 years, and I work as the training coordinator in the Tucson, Arizona office.

The thing I like best about working at IFS is the international dimension. I get to know people from so many different cultures and that really fascinates me.

On a personal note, I have been married for 22 years and have four boys ranging from 11 to 16 years old - which includes a set of twins.

I enjoy hunting, fishing and running in obstacle races/mud runs. Recently I ran in two 5k races Warrior Dash and Rugged Maniac."  

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IFS President Cindy Jaudon is a Stevie Awards for Women in Business FinalistIFS President & CEO Cindy Jaudon Named
Finalist - Stevie® Awards for Women

Jaudon’s ability to ensure IFS’s customer satisfaction levels remain high over the long term has been of critical importance and hasn’t gone unnoticed. She has successfully led her team to raise the satisfaction level of IFS’s North American customer base and has kept that satisfaction consistently high compared to those using competing software suites. In fact, IFS’s customer satisfaction numbers have increased for the fourth straight year. January’s IFS customer satisfaction survey found that 98 percent of customers were more than satisfied with IFS. This is truly impressive when you consider the nature of enterprise resource planning software. Read More.

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IFS Key Vertical Industries

Aerospace and DefenseAutomotiveEnergy and UtilitiesProcess Industries: Food and BeverageIndustrial ManufacturingHigh TechConstruction, Contracting & Service Management Oil and Gas

If you're considering new ERP/EAM options, take a closer look at IFS - the choice of successful companies such as GE, BMW, Ericsson, and Lockheed Martin. IFS' component-based software makes it easier for companies to achieve rapid bottom-line results.

 

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